Our focus is always to deliver the same service excellence to every customer and our vision is to be the bank of choice in the communities we serve.

Banking

City Bank

City Bank's headquarters in Lubbock, TX, United States

Curtis C. Griffith

Morag McInnes

Chris Koop

Michelle Hougland

Kris Loveless

John Flynn III

Waylon Themer

Jarrod Griggs

Armando Avila

Mikella Newsom

Jana Gregory

Kendra Lane

The Leadership Team at City Bank is responsible for setting the strategic direction and operational excellence of the organization. Comprising senior executives from various functions, including finance, technology, human resources, and lending, this team collaborates to ensure the bank meets its customer service goals and fulfills its vision of being the preferred banking choice in the communities served. They guide decision-making, manage risk, and drive innovation to enhance the bank's competitive positioning.

Leadership Team

The Finance and Lending Specialists team at City Bank plays a crucial role in managing and facilitating financial services for both individual and commercial clients. They assess creditworthiness, assist with loan origination and processing, and ensure compliance with lending regulations. With a commitment to service excellence, this team collaborates to develop tailored lending solutions that support the financial needs of the communities they serve.

Finance and Lending Specialists

The Technology and Information Security team at City Bank is dedicated to safeguarding the bank's digital assets and ensuring the integrity of its technology infrastructure. This team manages risk assessments, implements security protocols, and oversees data governance to protect sensitive customer information while enhancing digital banking services. Additionally, they provide support for technology solutions and facilitate secure third-party interactions, aligning with City Bank's commitment to service excellence and community trust.

Technology and Information Security

The Customer Service and Relationship Management team at City Bank is dedicated to providing exceptional support and nurturing lasting connections with customers. This team addresses inquiries, resolves issues, and empowers customers to make informed financial decisions, ensuring a seamless banking experience. With a commitment to service excellence, they strive to uphold the bank's vision of being the preferred choice in their communities.

Customer Service and Relationship Management

The Digital Development and Operations team at City Bank is responsible for designing and optimizing digital banking solutions that enhance customer experiences and streamline operations. They develop and maintain digital platforms, oversee payment systems, and implement innovative technologies to ensure seamless service delivery while aligning with the bank’s commitment to excellence in the communities it serves.

City Bank

Org chart

Teams

Leadership Team

Finance and Lending Specialists

Technology and Information Security

Customer Service and Relationship Management

Digital Development and Operations

Offices

City Bank

Org chart

Teams

Leadership Team

Finance and Lending Specialists

Technology and Information Security

Customer Service and Relationship Management

Digital Development and Operations

Offices

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