Melissa P. currently serves as the Director of Operations at City Mattress since October 2024. Previously, Melissa held the position of Director of Business Operations at BioDigital, where responsibilities included facilitating strategic initiatives and managing operational risk from December 2021 to October 2024. At NeoGenomics Laboratories, Melissa worked in multiple roles, including Salesforce and Business Metrics Leader and Operations Excellence Manager, focusing on improving laboratory operations through data analytics and overseeing CRM development. Experience as an Independent Consultant involved aiding businesses in implementing CRM systems and reporting mechanisms, while earlier roles include Business Analyst positions at enCura and Community Health Solutions of America, showcasing a strong background in data-driven decision-making and operational efficiency. Melissa's educational background includes graduating from Myrtle Beach High School in 1992.
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