Diana Carolina Gutierrez

Diana Carolina Gutierrez is a seasoned UX designer with extensive experience in user-centered design across various industries. Currently serving as a Senior UX Designer and Service Designer at City National Bank since March 2022, Diana leads user experience design for the Personal Line of Business, utilizing Design Thinking and research methodologies to enhance digital experiences. Previous roles include Senior UX Designer at Rockwell Automation, where Diana was involved in the complete development lifecycle of products, and UX Researcher/Service Designer at Nequi, focusing on user-centered research methods. Earlier career highlights include product and service design at Ecosistema Jaguar S.A., teaching design research methodologies as an Assistant Professor at Universidad Pontificia Bolivariana, and roles in educational and cultural dynamization with Gobernación de Antioquia. Diana holds a Master's degree in Development Studies and a Bachelor's degree in Industrial Design, both from Universidad Pontificia Bolivariana.