Jacob Roup

Jacob Roup is a seasoned professional in the financial services industry, currently serving as Vice President at City National Bank since May 2023. Prior experience at BNY Mellon from November 2010 to April 2023 included key roles such as Automation Team Manager within the Investment Management Line of Business, where Jacob led a team of six developers, implemented automation solutions with Ansible, and successfully onboarded 40 applications into an in-house disaster recovery tool. Other notable positions at BNY Mellon encompassed Application Manager/Production Services, Infrastructure Operations Manager, Major Incident Manager, and Workforce Management, demonstrating a robust background in operational leadership, incident management, and application support. Jacob's career began as a Service Desk Technician, showcasing early technical skills and a commitment to customer service. Education was completed at Lenape from 2006 to 2008.