Lisa Proch is a knowledgeable Senior Business System Architect at the City of Aurora since October 2019, where support is provided for the Accela application utilized by various city departments. Prior experience includes serving as QA Business Analyst and Scrum Master at Ineo Mobility Knowledge, offering technical support expertise in a range of software products. Previous roles feature technical support positions at Teledyne Monitor Labs and Microsoft Corporation, focusing on air quality monitoring and budgeting software, respectively. Lisa's extensive background also includes providing IT support at iPremise and Spectrum HR Corp, as well as frontline support for CRM software at Baan. Additionally, Lisa began a career in environmental science as a Staff Scientist at Smith Environmental. Academic credentials include an MSc and BSc in Geological Engineering from the University of Idaho and Colorado School of Mines, complemented by various technical training programs.
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