Dhivya Sargunakumar

Dhivya SargunaKumar is a seasoned Business Analyst with a comprehensive background in information technology and business systems. Currently employed at the City of Casey since May 2021, Dhivya has previously worked at Ciena from August 2017 to December 2020 and completed an internship at Monash University in mid-2017. Prior experience includes a role as a Customer Service Representative at BP and as an Associate Software Engineer at Accenture, where Dhivya specialized in analyzing and automating testing for the Enterprise Pharmacy System (EPS) using QTP. Educational qualifications include a Master's degree in Information Technology and Business Information Systems from Monash University, a Professional Year in Information and Communications Technology from Monash College, and a Bachelor's degree in Information Technology from Anna University Chennai.