The Customer Service and Community Engagement team at the City of Hamilton focuses on enhancing resident experiences by promoting effective waste management practices, such as the use of gold recycling boxes. They engage with the community through innovative communication strategies and outreach programs, ensuring residents are informed and motivated to participate in sustainable practices. Additionally, the team collaborates across various departments to streamline customer support and gather feedback to continually improve services.
Ali Sabourin
Customer Experience And Innova...
Andy Zimmerman
Manager, Marketing, Social Med...
Cindy Mercanti
Director, Customer Service, PO...
Dave Alberton
Manager, Customer Service & Co...
Jen Recine
Manager, Communications
Jessica Mccormick
Administrative Coordinator
Nenzi Cocca
Director, HR Systems & Operati...
Sandra Neil
Manager, Service Channel