City of Lakeland
Joyce Dias, PHR has extensive work experience in risk management, purchasing, and human resources. Joyce most recently worked as the Director of Risk Management & Purchasing at the City of Lakeland, starting in December 2018. Prior to that, they held the position of Risk Manager at the same organization since December 2016. Before joining the City of Lakeland, Joyce worked at the City of Palm Bay, where they had various roles including HR Benefits Manager from February 2015 to December 2016, Risk Manager from February 2012 to February 2015, Human Resource Officer from January 2000 to February 2012, and Paymaster from February 1998 to January 2000.
Joyce Dias, PHR, obtained their Bachelor's degree in Business & Human Resources from Barry University in 2005. Joyce also pursued studies in Business Administration and Management at Barry University. In 2015, they obtained their Professional in Human Resources® (PHR®) certification from the HR Certification Institute - HRCI.
City of Lakeland
VISION Lakeland - a vibrant, innovative, culturally inclusive world-class community. MISSION A community working together to achieve an exceptional quality of life. VALUES Social Responsibility - We will enhance the quality of life for all citizens through partnerships and programs that embrace cultural diversity, safety and community involvement. Leadership - We will lead by example, learn from the past, provide direction for the present, and plan for the future. Integrity - We will conduct ourselves in an honest and ethical manner to earn the trust of employees and citizens. Commitment to Excellence - We will achieve measurable success and continuous improvement through investment of resources, a focus on efficiency and accountability, and high expectations for quality. Empowered Workforce - We will cultivate a work environment which offers the employee the authority to act through supportive leadership, mutual respect, trust, personal responsibility and open communications. Diversity - We will utilize our ethnic, cultural, gender, and experiential differences to encourage participation, opportunity, equality, respect,and responsiveness to our community. GOALS Economic Opportunity Goal: Create and encourage inclusive, lasting environments that grow, attract and retain a creative, talented, educated and technically qualified workforce. Communication Goal: Develop an informed and engaged community. Fiscal Management Goal: Develop and effectively manage financial resources. Growth Management Goal: Ensure planning and infrastructure results in quality development and safe, attractive neighborhoods. Quality of Life Goal: Provide quality public spaces; deliver superior municipal services, and support arts, education, recreation and wellness. Governance Goal: Provide for responsive and responsible governmental service.