City of Sunrise
Harrison Wong is a Utility Billing Specialist with the City of Sunrise since July 2020, specializing in comparative data analysis of utility usage, meter rereads, and resolving billing errors. Proficient in Tyler Munis, Optiview, Naviline Web Systems, and Smart Meter Reading, Harrison also possesses strong skills in Microsoft applications and has a solid understanding of City Ordinance and Utility Policies. Previously served as a Customer Service Representative in the same city, where responsibilities included handling payment issues and training new staff, gaining recognition for excellent customer service. Prior experience includes working as a Senior Certified Pharmacy Technician at Walgreens, managing pharmacy operations and assisting customers with medication and insurance. Harrison holds a Bachelor of Science degree in Biology from the University of Central Florida.
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