City of Toronto
Daniel Ura is an experienced Service Design Researcher currently with the City of Toronto, having previously served as a UX Researcher at Shopify where significant contributions included conducting multiple UX research projects monthly and enhancing product areas through insights presented to stakeholders. A background in customer support at Shopify also demonstrated strong problem-solving and communication skills, maintaining a high customer satisfaction rating. Daniel's earlier roles include freelance writing focusing on foresight narratives, a research internship at Metrolinx involving user research and pilot project management, and a research assistantship at OCAD University that emphasized inclusive design and corporate collaboration. Daniel Ura holds a Master's degree in Strategic Foresight and Innovation from OCAD University and a Bachelor's degree in Media, Information, and Technoculture from Western University.
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City of Toronto
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City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto.Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, andcity-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto.City of Toronto is based in Ontario.