Maryam Heidari

Maryam Heidari is an experienced business and systems analyst with a robust background in information systems and project management. Currently serving as a Senior Business and System Analyst for the City of Toronto since February 2024, previous roles include Consultant and Business Systems Analyst at CIBC and Senior Business Analyst at Affinity_Global. Throughout a career that spans over two decades, Maryam has successfully identified business requirements, facilitated software development processes, and collaborated with stakeholders to implement CRM systems. Academic achievements include a Ph.D. in Information Systems from TU Bergakademie Freiberg and advanced degrees in Information Technology Management and Electronic Engineering. Maryam's expertise is further showcased through involvement in agile project teams, system migration, and compliance with auditing standards.