Agnese Karlsone

Director at City Service SE

Agnese Karlsone has extensive work experience in various managerial roles within the customer service and banking industries. Agnese currently holds the position of Head of Customer Service at City Service, a position they have held since January 2022. Prior to this, they served as a Lecturer at Biznesa augstskola Turība | Turiba University from September 2013 to December 2021. Agnese also held managerial roles at PNB Banka, Luminor Group, BALTA part of PZU Group, and Seesam Insurance AS Latvijas filiāle, where they were responsible for overseeing branch operations. Agnese'sexperience spans from 2010 to the present, demonstrating their expertise and longevity in the field.

Agnese Karlsone completed their education at Biznesa augstskola Turība. Agnese earned a Bachelor's degree in Business Administration and Management, General from 2009 to 2013. Following their undergraduate studies, they pursued further education and obtained a Master of Business Administration (MBA) degree in Business Administration and Management, General from 2013 to 2014.

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Timeline

  • Director

    November 1, 2023 - present

  • Head Of Customer Service

    January, 2022