Kylie Hall is a seasoned professional with extensive experience in customer delivery and service management. Currently serving as the Senior Customer Delivery Business Improvement Manager at CityFibre since October 2021, Kylie previously held multiple managerial roles at Openreach from April 2015 to October 2021, including Transition Programme Manager and Senior Customer Experience Manager. Educated at Kenton Comprehensive School in Newcastle upon Tyne, Kylie achieved 8 GCSEs (grades A-C) and 3 A Levels.
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