Rachel Shropshire

Customer Experience Manager at CityFibre

Rachel Shropshire is an experienced professional currently serving as Customer Experience Manager at CityFibre since November 2020. Prior to this role, Rachel worked as a Service Manager at Entanet from April 2018 to November 2020 and operated as a Property Developer while self-employed from June 2017 to March 2018. A background in recruitment and training consulting was gained during a brief tenure with the Government in early 2017. Additionally, Rachel has entrepreneurial experience from a short period as a self-employed business consultant. Earlier career highlights include significant positions at Schneider Electric from March 2006 to September 2016, encompassing roles such as Field Services Operations Manager (UK&I) and leadership positions in outbound sales. Rachel Shropshire holds a degree from the University of Wolverhampton.

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