Capucine H.

Capucine H. is a skilled professional in customer experience and communication, currently serving as a Customer Experience Agent at Citygo since September 2022, where responsibilities include handling user requests and improving customer service. Previous experience includes roles as Chargée de relation aux utilisateurs at pass Culture, focusing on customer relations and data analysis, and Chargée communication et marketing at Carte Jeunes Européenne, specializing in project management and events. Capucine has also worked at Publicis Health as an Assistante Chef de publicité, responsible for client relations and production planning, and has held various project management positions in multiple organizations. Educational qualifications include a Master’s degree in International Brand Strategy and Marketing from Sup de Pub, alongside various degrees in communication and literature.