Kevin Baldwin

Kevin Baldwin is a seasoned professional with extensive experience in SaaS implementations and client management. Currently serving as Senior Manager of Implementations at CivicPlus since January 2021, Kevin oversees three implementation teams for diverse SaaS products and ensures process alignment to enhance client experiences. Prior to this role, Kevin held various positions at SeeClickFix, including Senior Implementations Project Manager, where responsibilities included managing high-profile client integrations and leading technical API projects. With a background in account management at GovConnection and Tech Depot, and a solid foundation in marketing from Radford University, Kevin has consistently demonstrated expertise in driving project efficiency and client satisfaction throughout a career spanning over two decades.