Civilla
Sonya Robinson, MBA, has extensive experience in project planning and administrative support, currently serving as a Project Planner at the Detroit Metro Convention & Visitors Bureau since January 2002. In this role, Sonya assists in coordinating activities and projects aligned with the Bureau's mission. Sonya also holds positions at Civilla, including Executive Assistant to the CEO, managing strategic relationships and conducting research. Previous roles include Support Specialist at JCPenney and leadership positions within the American Business Women's Association, such as President of the Lake Shore Charter Chapter. Sonya's educational background includes a Master’s in Business Administration with a focus on Project Management from the University of Phoenix and a Bachelor’s in Information Systems & Manufacturing from Wayne State University.
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Civilla
Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.