Shilo M.

Shilo M. has a diverse work experience in various roles and companies. They started their career at Jack in the Box, where they held positions such as Quality Assurance Representative and Guest Relations Senior Representative, representing both the Jack in the Box and Qdoba Mexican Eats brands.

They then moved on to become a Senior Project Manager, focusing on both Development Strategic Initiatives and Operations Services. In these roles, they led various initiatives benefiting restaurant operations and represented department interests across the organization.

After their time at Jack in the Box, Shilo joined Aramark as a Business Process Manager, where they supported cross-functional initiatives across the organization and helped develop strategic visions.

Currently, they are working at CKE Restaurants, Inc. as a Marketing Manager and Director of Digital Marketing. They have responsibilities that include leading cultivation of the digital experience for the Carl's Jr. brand, owning digital guest engagement, and driving positive technology-enabled experiences. They also took on the role of Director, Digital Experience & Delivery, where they owned digital enabled guest experiences across Carl's Jr. and Hardee's ecommerce platforms and in-restaurant.

Shilo M. obtained a Bachelor of Science (BS) in Hospitality & Tourism Operations Management from San Diego State University, from 2007 to 2011. Later, from 2014 to 2015, they earned a Master of Business Administration (MBA) with an Emerging Leaders Scholarship from the University of Phoenix. In 2017, Shilo M. received a Project Management Professional (PMP) certification from the Project Management Institute.