Demi Smith

Demi Smith is an experienced Customer Service Team Leader at Groupe Clarins since November 2018, overseeing daily operations, training new team members, and managing customer escalations. Previously, Demi held customer service roles at MUGLER and River Island, demonstrating a strong ability to handle B2B and B2C interactions across multiple platforms. Demi's background includes positions as a Senior Sales Advisor and Sales Advisor at River Island, where responsibilities included sales service, visual merchandising, and departmental management. Early experience includes roles as a Seasonal Events Assistant at Royal Gunpowder Mills and Catering Staff at the University of Winchester. Demi holds a Bachelor of Arts in Drama from the University of Winchester and completed secondary education at Haileybury Turnford.