Amy Spence

Head Of Customer Success | Director Of Customer Success at Clarion Events

Amy Spence has a diverse work experience spanning various industries. Amy has held roles such as Head of Customer Success, Director of Customer Success, Lead of Customer Success & Experience, Supervisor, and Manager at companies like Affiliate Meet Markt, Clarion Events, Affiliate Summit, Traffic & Conversion Summit, Creator Economy Live, Marriott Vacations Worldwide, Downtown Arts District, Hilton Worldwide, Universal Orlando Resort, and The Walt Disney Company. Amy has experience in managing profitability, guest experience, and operations, as well as developing and implementing customer experience strategies. Amy has also worked in marketing and promotions, social media coordination, and marketing technology presentations.

Amy Spence's education history includes a degree in Organizational Leadership from the University of Central Florida and a degree in International Relations and Affairs from the University of Tennessee at Martin. Amy has also obtained several certifications, including Community Management Mastery, Content Marketing Specialist, Copywriting Mastery from DigitalMarketer, and Mastering Emotional Intelligence: Level Two from TalentSmartEQ. Additionally, they have completed certifications in Franklin Covey's The 4 Essential Roles of Leadership and The 7 Habits of Highly Effective People.

Links

Timeline

  • Head Of Customer Success | Director Of Customer Success

    October, 2022 - present

  • Lead Of Customer Success Experience Digital Marketing Portfolio

    May, 2022