Xhesi Lilaj

Xhesi Lilaj is an experienced professional in the housing and tourism sectors, currently serving as a Regional Housing Administrator at Clarion Housing Group since December 2019. Previous roles include Office Manager and Group Account Manager at HF Holidays, where Xhesi managed office operations and group holiday arrangements while fostering strong client relationships. Earlier experience includes positions in guest relations, sales assistance, and market research, showcasing expertise in customer service, administration, and communication. Xhesi holds a Master's degree in International Tourism and Aviation Management and a Bachelor's degree in Tourism Management with German from the University of West London and the University of Hertfordshire, respectively.