Clarity Business Travel
Kelly Gormley is an experienced professional in customer experience and operations management within the travel and funeral care sectors. Currently serving as the Head of Customer Experience and Head of Billing at Clarity Travel since August 2021, Kelly has previously held prominent roles such as Complaints Specialist at Coop Funeralcare, where investigations into service complaints were handled effectively. Prior to that, Kelly spent over a decade at The Co-operative Travel, culminating in the role of Operations Manager, where management of diverse business divisions and operational improvements contributed to significant performance enhancements. Key achievements include successfully overseeing the transition of travel operations, implementing new procedures post-merger with Thomas Cook, and driving substantial increases in revenue and customer service metrics.
Clarity Business Travel
With access to over 5 million discounted airfares, flexible billing and payment options, and the ability to negotiate rates on your behalf, let Clarity take away the task of arranging business travel and cut your travel spend at the same time. That’s got to be good for business. And that’s not all we’re good at. Conferences & Events Not only can we get your people to where they need to be, but we could also ensure the smooth running of the event when they arrive. Technology & our Online systems The continual investment we make in technology ensures that we can always meet your specific and evolving travel management needs. Account Management & Our People By building up a strong relationship between our team and yours we can deliver the service and savings you want. Phone (UK): 0800 731 1627 Email (UK): salessupport@claritybt.com For career opportunities at Clarity visit page - https://clarity.recruitee.com