Francisco J Albornoz G.

Francisco J Albornoz G. has a diverse work experience in the field of technical support, engineering, and cybersecurity. Francisco J is currently working at Claroty as a Technical Account Manager Team Lead, overseeing the execution of strategic success plans and acting as a technical escalation point for customer platform issues. Prior to this, they served as a Senior Technical Account Manager at Claroty and as a Deployment Engineer, where they were responsible for designing, implementing, and operationalizing Industrial Cybersecurity products and providing training to customers.

Before joining Claroty, Francisco worked at Fortinet as a Technical Support Engineer, providing technical assistance to customers. Francisco J also worked at INP North America, Inc. as an Application Engineer, implementing and managing Siemens's Energy Power Monitoring tools, troubleshooting communication issues, and providing technical training to customers.

Furthermore, Francisco has experience as an IT Help Desk Technician/Student Worker at DeVry University, and as a Junior System Engineer and Electronics Engineer intern at Corporación Digitel, where they worked on network configurations, internet connection monitoring and troubleshooting, DNS administration, and hardware/software maintenance within the Internet Backbone Network.

Overall, Francisco J Albornoz G. has a strong background in technical support, cybersecurity, network engineering, and industrial cybersecurity, and has demonstrated expertise in customer management, training, and troubleshooting.

Francisco J Albornoz G. obtained a Master's Degree in Networking and Communications Management from Keller Graduate School of Management of DeVry University between 2014 and 2016. Prior to that, they earned a Bachelor of Science in Electronic Engineering from Universidad Nacional Experimental del Táchira, where they studied from 2007 to 2013. In addition, Francisco has obtained various certifications from Fortinet, including the International English Testing System certification from British Council in 2014.