Becca Sonnenklar

Becca Sonnenklar has a strong background in customer success management and development. Becca currently works at Classy.org as an Enterprise Customer Success Manager, a role they started in October 2021. Prior to this, Becca worked as a Senior Customer Success Manager at the same company from April 2021 to October 2021.

Before joining Classy.org, Becca worked at Mapp Digital from June 2016 to April 2021. During their time there, they held various roles, including Customer Success Manager from January 2018 to April 2021 and Account Coordinator from June 2016 to April 2021. Mapp Digital is a customer engagement platform that helps businesses leverage their data to understand customer behavior.

Becca's work experience also includes roles at United Way of San Diego County and Banana Republic. At United Way, they served as a Development Executive from April 2015 to May 2016, a Development Associate from February 2014 to April 2015, and an Account Representative from August 2013 to February 2014. At Banana Republic, Becca worked as a Sales Associate from August 2012 to June 2014.

Overall, Becca Sonnenklar has extensive experience in customer success management, development, and sales, with a focus on leveraging data to improve customer engagement.

Becca Sonnenklar completed their Bachelor of Arts (BA) degree in Communication at the University of Arizona from 2008 to 2012. Prior to that, they attended Taylor Allderdice High School from 2004 to 2008. In addition to their formal education, they hold certifications including Customer Success Manager Advanced Certified Professional and Customer Success Manager Certified Professional, both obtained from Pulse Academy by Gainsight in April and May of 2020, respectively.