JD

Joie Dolorfino-Thieman

Technical Support Engineer II at Classy

Joie Dolorfino-Thieman has a diverse work experience. In 2005, they worked as a File Manager for the Accounting Department at alwaysBEthere, where they handled confidential documents and managed billing statements. From 2008 to 2009, they were an Implementations Team Member at alwaysBEthere and later worked as a Cashier & Food Service Team Member at Target.

In 2010, Joie joined Gap Inc. as a Sales Associate, assisting with cashier duties and merchandise unpacking. Joie then transitioned to Target, where they worked as an Instocks Team Member, identifying low-quantity inventory items.

Starting in 2011, Joie began their journey at Starbucks, first as a Barista, focusing on customer service and multitasking in a fast-paced environment. Joie later became a Shift Supervisor, responsible for leading deployment, coaching partners, upholding conduct standards, and supporting store operations.

In 2014, Joie volunteered for Sarah Boot for City Council, conducting door-to-door canvassing and providing research support. Joie then worked as a Teacher's Assistant at the Grossmont-Cuyamaca Community College District, assisting in grading and maintaining online discussion boards.

In 2017, Joie served as a Policy Analyst Intern at the San Diego County Taxpayers Association, conducting research on state and local ballot propositions and presenting summarized information to the board for policy endorsement.

Since 2019, Joie has been working at Classy, initially joining as a Customer Care Representative before transitioning to the role of Technical Support Engineer. Joie has progressed to the position of Technical Support Engineer II, demonstrating their expertise in providing technical assistance.

Joie's work experience showcases their versatility, attention to detail, and commitment to customer service and support.

Joie Dolorfino-Thieman completed their education from 2012 to 2014 at Grossmont College, majoring in Political Science and Government. Joie then pursued a Bachelor of Science (B.S.) degree in Political Science and Government from Arizona State University from 2014 to 2016.

Links

Timeline

  • Technical Support Engineer II

    August, 2022 - present

  • Technical Support Engineer

    February, 2022

  • Customer Care Representative

    September, 2019