Natalia Bertame

Natalia Bertame is currently the Head of Customer Success Ops at Clavis Segurança da Informação. Prior to this role, Natalia worked as a Customer Support Coordinator at Cortex, and as a Coordinator of Customer Success and Customer Experience at B2W Digital. With a background in Biblioteconomia, Natalia has experience in leadership, team engagement, customer experience improvement, performance analysis, and implementation of CRM systems. Additionally, Natalia has experience in customer support coordination and product cataloging at Sieve and Admatic.