Chris Owen

Director of Implementation & Customer Support at Clear C2

Chris brings added value to Clear C2 customers by merging his IT background with more than 20 years of experience supporting customers in the purchase and implementation of fully customized CRM solutions.

Chris began his career in IT at Haggar Clothing Co., where he supported computers and networking for a team of more than 100 sales reps, ensuring orders could be reliably placed and processed. When the company introduced electronic data interchange (EDI) technology to support its largest retailer, he was at the forefront, responsible for the configuration of order transmission and ongoing tech support for the reps in the field.

During his tenure at Haggar, Chris became a Certified Lotus Notes Professional, supporting the communication platform for the corporate office. This was the foundation for his next career move, to the rapidly growing computer retailer CompUSA, where he supported and extended the Lotus Notes infrastructure. His growing reputation as a Lotus Notes subject matter expert led to his recruitment by Bank of America, where he was responsible for migrating 27,000 users from GroupWise to Lotus Notes.

When Clear C2 entered into the software market with their innovative C2CRM solution, it was Chris they sought out for his talent for bridging the gap between IT and the business by forging relationships and building rapport. Chris supports each and every C2CRM implementation, assisting with the customization and working with clients until they are nothing short of delighted. From gathering requirements through creating an implementation strategy and timeline to managing the project through rollout, Chris is with each customer every step of the way.

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Timeline

  • Director of Implementation & Customer Support

    Current role