Andy McBride

Andy McBride has over 40 years of work experience, starting from their time in the US Navy as an ET(SS) Reactor Operator from 1979 to 1989. Andy then worked as a Sr Technical Writer at Assurance Technology Corporation from 1990 to 1997. McBride joined Hewlett-Packard in 1998, where they served in various roles such as Program Manager, Technology Architect, and Performance Consultant. At Hewlett-Packard, they oversaw the technology infrastructure and played a key role in consolidating the company's worldwide virtual labs into a unified data center. McBride later worked at Citrix Systems as the Manager of Global IT Lab Strategy, where they implemented cloud-based solutions for delivering pre-sales and post-sales services. Andy then moved on to Hatsize Learning Corporation as the Vice President of IT and Global Operations, overseeing all aspects of IT operations, including disaster recovery, security implementation, and client relations. McBride joined NaviSite in 2015 as the Director of Customer Success, where they focused on customer engagement, client solution management, and customer operations. Andy refined customer success plans, increased adoption rates, and accurately predicted client success management. In 2021, McBride joined Cloudreach as the Director of Cloud Operations, responsible for delivering cloud services to global clients and maintaining high service levels. Currently, they hold the position of Director of Information Technology at ClearChoiceMD Urgent Care, a role they started in 2022.

Andy McBride holds a Bachelor of Science (BS) degree in Physics from The State University of New York. In addition to their formal education, they have obtained various certifications over the years. These certifications include the AWS Certified Cloud Practitioner from Amazon Web Services (AWS), the AWS Partner: Accreditation for both Business and Technical aspects, and the AWS Partner: Cloud Economics Accreditation, all obtained in February and March 2022. Andy also obtained the Learning ITIL® certification from LinkedIn in December 2021 and the IT Service Desk: Customer Service Fundamentals certification from LinkedIn in November 2021. Earlier in their career, they acquired the VMware Sales Professional (VSP) 2016 and VMware Technical Solutions Professional (VTSP) 2016 certifications from VMware. Furthermore, in July 2004, they obtained the ITIL Foundation Certification – Service Management (ITSM/ITIL). Lastly, it is mentioned that they hold a Citrix Certified Sales Professional certification, although no specific details about its obtained month or year are provided.