Emma Pathak currently serves as the Head of Customer Experience at ClearFibre, a role held since May 2022. Prior to this, Emma was the Head of Residential Service Delivery at Elevate from March 2023 to May 2025. Emma’s earlier experience includes significant positions at Glide UK, where roles included Service Delivery Manager and Residential Support Supervisor between September 2018 and May 2022, and extensive tenure at PCCW Global Networks from June 2008 to September 2018, where Emma held numerous titles including Head of Customer Care, Support Administration Manager, Customer Care Team Leader, and Customer Care Advisor. Emma has demonstrated a strong commitment to customer service excellence throughout a diverse career spanning over a decade.
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