AF

Anina Jennifer Fernandes

Senior Sales & Retention at CleverTap

Anina Jennifer Fernandes has a diverse work experience spanning over several years. Anina Jennifer currently holds the position of Senior Sales & Retention at CleverTap, where they work with a variety of digital consumer brands to increase customer retention and lifetime value. Their role involves utilizing CleverTap's integrated retention cloud and AI/ML-powered insights to offer hyper-personalized and delightful experiences to customers. Anina started at CleverTap in September 2020 and was promoted to a senior role in January 2022.

Prior to joining CleverTap, Anina worked as a Senior Client Services Consultant at Datamatics Business Solutions Ltd. from March 2017 to September 2020. Anina Jennifer provided senior-level support and guidance to clients during this time.

Anina's experience also includes working as a Senior Customer Relations Associate at Radius Global Solutions LLC from August 2013 to January 2017. Anina Jennifer then moved on to work as a Senior Customer Relations Advisor at Tech Mahindra from July 2011 to May 2013.

Before that, Anina worked as a Senior Customer Relationship Associate at Epicenter Technologies Pvt. Ltd from July 2007 to January 2011. Anina Jennifer also gained experience as a Knowledge Associate at Customer One Contact Centers from February 2005 to January 2007 and as a Customer Sales Representative at Resonance Innovative Technologies Ltd from October 2004 to January 2005.

Overall, Anina Jennifer Fernandes has had a successful career in various customer-focused roles, with a focus on sales, retention, and customer relations.

Anina Jennifer Fernandes completed their SSC (Secondary School Certificate) from Vidya Vikasini High School from the year 2000 to 2001. Following that, they pursued their HSC (Higher Secondary Certificate) from the National Institute Of Open Schoolimg between 2003 and 2004.

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Timeline

  • Senior Sales & Retention

    January, 2022 - present

  • Sales Retention

    September, 2020

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