Jake Sines

Customer Support Manager at ClickUp

Jake Sines is the Customer Support Manager at ClickUp. Jake was previously the Product Manager at Resupply from May 2020 to September 2020, where they drove product development by gathering and prioritizing product and customer requirements, refining the product vision, and working closely with engineering, sales, and marketing to ensure revenue and customer satisfaction goals were met. Jake also collaborated cross-functionally with design, engineering, marketing, and sales teams to identify and deliver new product solutions and enhance the existing portfolio.

Before that, Jake was the Operations Manager (Assistant Battalion Operations Officer) at US Army from June 2015 to May 2020, where they led and supervised a four-person operations section that developed, integrated, and managed training operations and requirements; directed operations continuously to build Soldiers that support a campaign-capable, expeditionary and versatile Army in support of Joint War-fighting Commanders. Jake also led the planning and scheduling of future operations to meet organizational objectives and monitored ongoing tasks. Additionally, they managed construction projects within the battalion to include a $1.1M Sapper Rappel Tower construction project and building renovations. Furthermore, they Reintegrated 5,925 soldiers into initial military training at Fort Leonard Wood from Holiday leave locations across the United States.

Jake Sines reports to Quinton Ayers, Director of Customer Support. They are on a team with Brienne Taylor - Customer Support Specialist, Aurora Larrazolo - Customer Support Specialist, and Jessica Surita - Customer Support Specialist.

Links

Previous companies

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Timeline

  • Customer Support Manager

    Current role

  • Customer Support Champion

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