Nicole Lopez has a diverse work experience, starting in 2011 as a Sales Associate at Century 21 Department Stores, where they maintained the sales floor, made merchandise suggestions, and provided fast and friendly service to customers. From 2013 to 2016, they worked as a Sales Associate at New York & Company, where they processed purchases, promoted brand initiatives, and delivered excellent customer service. In 2016, they joined Uber as a Cultural Ambassador and later became an Uber Expert, contributing to the company's cultural initiatives and providing expertise. In 2020, Nicole founded Create & Celebrate, an e-commerce site for safely connecting people, where they built and managed the platform and handled multiple social media profiles. Currently, they are working as a People Operations Coordinator at Clinch: Omnichannel Personalization.
Nicole Lopez holds a Bachelor's degree in Business Administration with a focus on human resources from City University of New York-Herbert H. Lehman College, which they obtained from 2014 to 2016. Prior to that, they received an Associates of Applied Science degree in Business Administration from Borough of Manhattan Community College, where they studied from 2011 to 2014. In addition to their formal education, Nicole has obtained several certifications, including Google Sheets Essential Training from LinkedIn in November 2021, Customer Service Leadership from LinkedIn in April 2020, Managing Stress from LinkedIn in April 2020, and Business Foundations from LinkedIn in June 2019.
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