Dawn Gilmore's work experience begins in 1998 at Healthnet of Arizona, where they initially served as an Underwriter/Customer Service Supervisor from October 2000 to October 2002. In November 1998, they transitioned to becoming the Lead Appeals and Grievance Specialist, during which they oversaw the SeniorCare Appeals and Grievance process, compiled and submitted appeals for review, and coordinated the expedited appeal process.
In 2002, Dawn joined Clinisys as a Principal Support Specialist. Dawn'sprimary responsibilities included engaging in the Client Experience Support department operations, conducting voice of the customer analysis, and implementing process improvement. Dawn specialized in providing support for Clinisys Blood Bank and Transfusion Manager Software, addressing client reported issues, troubleshooting problems, and assisting clients with functionality and maintenance queries.
The end dates for Dawn's roles at both companies are not specified.
Dawn Gilmore received their Bachelor of Science (BS) degree in Business Management from Montana State University-Bozeman. Dawn attended the university from 1985 to 1990.
Sign up to view 0 direct reports
Get started