Derrick P.

Derrick P. has a diverse work experience that spans over several years. Derrick started their career at the New York Public Library in 1992 as a Library Technical Services Lead Associate, providing technical and customer support and managing library holdings. Derrick then moved on to the Maricopa County Community Colleges as a Library Technical Services Lead, where they maintained and troubleshooted library computers, printers, and other equipment, as well as managed library collections.

In 2000, Derrick joined Schulte Roth & Zabel LLP as a Library Technical Services Lead, where they were responsible for technical support, maintenance, and troubleshooting of library hardware and software. Derrick also managed the physical library collections and maintained relationships with library patrons.

From 2005 to 2021, Derrick worked at Arise Virtual Solutions Inc. as a Lead Support Specialist, providing support for various technical issues. During this time, they gained expertise in delivering premium technical and customer support, troubleshooting technical issues, and training others in using software products.

In 2008, Derrick joined Pillsbury Winthrop Shaw Pittman LLP as a Technical Services Specialist and Admin Coordinator, where they provided technical support and coordinated administrative tasks.

In 2021, Derrick briefly worked at Discovery Inc as a Supervisor of Customer Support, overseeing a team of coordinators and assisting with the delivery of resolutions for technical and account services issues.

Later in 2021, Derrick joined CSC as a Software Support Engineer, providing support for software-related issues.

In 2022, they worked at Blackbaud as an Accounting Support Specialist, and in 2023, they joined Clinisys as a Support Specialist, delivering technical and customer support and troubleshooting advanced technical issues.

Throughout their career, Derrick has demonstrated their ability to provide excellent technical support, troubleshoot issues, train others, and manage resources effectively.

Derrick P. has pursued Legal Studies, General at John Jay College (CUNY). However, the specific start and end years of their education are not provided. In addition to their degree, Derrick has obtained various certifications. These include PCI DSS Compliance from Qualys in January 2023, as well as certifications in Cyber Risk Management, Linux and SQL, and Networks and Network Security from Google. The precise dates of completion for the Google certifications are not given.