Doug Page

Doug Page has a strong and diverse work experience spanning several industries. Doug started their career as an Electronic Engineering Technician at Texas Instruments Incorporated, where they provided breadboard and measurement support for integrated circuit design engineers. Doug then worked as a Software Technician, providing software support for the semiconductor product engineering organization. As a Research Assistant, Doug provided computer systems support to researchers within the Texas Instruments Computer Science research lab. Doug also served as a UNIX Systems Administrator, managing both UNIX servers and engineering workstations within Texas Instruments' Digital Light Processing Products business.

Doug then joined SANZ Incorporated as a Technical Support Engineer, where they provided phone support for computer backup software. Doug later became the Technical Support Center Supervisor, leading a team of Technical Support Engineers in providing phone support to customers. Doug also served as the Manager of Customer Support, overseeing a call center team that provided nationwide 24/7 first call support for customers. In this role, they scheduled team training and implemented process improvements to increase customer satisfaction ratings.

After SANZ Incorporated, Doug founded their own consulting company, d5p. As the Owner/Consultant, they provided specialized consulting services for businesses related to call center customer care and information technology. Their role included strategic consulting, business plan and sales strategy development, as well as providing IT support, systems management, and project management to small businesses and individuals.

Most recently, Doug worked as a Technical Support Analyst at Clinisys, where they provided technical support to customers.

Doug Page attended Texas Tech University from 1975 to 1979, where they earned a Bachelor of Science degree in Engineering.