Jonah Parks

Jonah Parks serves as an IT Support Engineer at Clinisys since August 2023, where responsibilities include implementing and maintaining scalable virtual infrastructure, creating technical documentation, and training team members on technology best practices. Jonah effectively resolves over 200 technical support tickets monthly and manages IT operations for the Raleigh office, including system updates and end-user support. Prior to Clinisys, Jonah worked as an IT Analyst at LeadBaller from June 2022 to August 2023, focusing on improving data efficiency through report creation and providing comprehensive technical support across various levels. Jonah holds a Bachelor of Science in Business Administration with a concentration in Computer Information Systems from Appalachian State University, earned in June 2022.