Kaushik Chatterjee

Kaushik Chatterjee has a diverse work experience in the technology and healthcare industries. Kaushik started their career at Tata Consultancy Services in 2019 as a System Engineer, where they provided L2 Application/Infrastructure support for global clients. Their responsibilities included troubleshooting and issue recognition with Linux servers, MySQL DBs, and Azure cloud. Kaushik gained experience in cloud-based Agile environments during their three-year tenure. In 2022, Kaushik joined Cimpress India as a Product Support Specialist, where they worked as an Application Support Engineer in a production environment. Their role involved maintaining the Mass customization platform and ensuring high uptime by troubleshooting REST APIs, analyzing logs, and utilizing APM tools. Currently, Kaushik is working at Clinisys as a Product Support Engineer, focusing on LIMS products and services in the healthcare domain. Kaushik is responsible for ticketing, queue management, triaging, and troubleshooting customer issues, while adhering to HL7 Standards in both On-Prem and Azure environments. Additionally, they possess server troubleshooting skills and expertise in SQL query reporting.

Kaushik Chatterjee completed their Bachelor of Technology (BTech) degree in Electrical Engineering from Kalinga Institute of Industrial Technology, Bhubaneswar. Kaushik attended the institute from 2015 to 2019. In addition to their formal education, they also obtained several certifications. These include certifications in SQL Programming Basics from Udemy (obtained in July 2023), EF SET Certificate™ English from EF Standard English Test (EF SET) (obtained in August 2022), Postman and API Testing for Beginners from Udemy (obtained in August 2022), and Python for Beginners: Learn Python Programming (Python 3) from Udemy (obtained in August 2022).