Anastasiia Sviridenko

Customer Support Specialist at Clio

Anastasiia Sviridenko has a diverse work experience in customer support and hospitality. Anastasiia started their career in 2018 at Hotel de Paris Odessa MGallery by Sofitel as a Front Desk Supervisor, where they held the role for over two years. In 2020, they transitioned to Readdle and worked as a Junior Customer Support Specialist for a year before being promoted to a Middle Customer Support Specialist from September 2021 to October 2022. Anastasiia then served as a Senior Customer Support Specialist from November 2022 to February 2023. Currently, Anastasiia works at Clio - Cloud-Based Legal Technology as a Customer Support Specialist.

Anastasiia Sviridenko obtained their Bachelor's degree in Hospitality Administration/Management from Vistula University, where they studied from 2014 to 2017. In addition to their degree, they have obtained certifications in various fields, including Fundamentals of Agile Project Management from the Project Management Institute in April 2023, HTML Course from Codecademy in April 2023, Fundamentals of Waterfall Project Management from the Project Management Institute in March 2023, and Verified International Academic Qualifications from the World Education Services in March 2023.

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Timeline

  • Customer Support Specialist

    May, 2023 - present