Carlos Ballanes

Carlos Ballanes is a professional with extensive experience in sales and operations management, particularly in the financial services industry. With a Master's degree in Communication specializing in Strategic Administration of Call Centers & CRM, Carlos has a proven track record of successful implementation of strategies to acquire new business partners and improve profitability. Carlos has worked in reputable companies such as Clip, American Express, and Citibanamex, where Carlos demonstrated their expertise in structuring operational processes, generating leads, and ensuring high levels of customer satisfaction. Through their leadership, Carlos has consistently exceeded KPIs and implemented continuous improvement initiatives to drive business results. Carlos's focus on optimizing financial projections and operational efficiency has made him a valuable asset in each role Carlos has taken on.