Callum Underwood

Customer Service Manager at Clipper Logistics

Callum Underwood is an experienced professional in logistics and customer service management, currently serving as a Service Delivery Manager at GXO Logistics, Inc. since April 2023. Callum has held multiple roles at Clipper Logistics plc since May 2017, including Customer Service Manager, Continuous Improvement Manager, and Clicklink Business Lead for Process & Continuous Improvement, while also participating in a Graduate Program. Previous experience includes a Team Leader position at Clipper Logistics Group Ltd from September 2015 to September 2016. Educational qualifications include a forthcoming Postgraduate Degree in Senior Leadership from Sheffield Hallam University (October 2022 - July 2024), a BSc Hons in Business & Information Technology from the same university (2013 - 2017), and a BTEC National Extended Diploma Level 3 in ICT from Stephensons College (2011 - 2013).

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