Jacqueline Lozano

Jacqueline Lozano has extensive experience in roles related to customer success and management. Jacqueline is currently the Patient Experience Head Manager at Clivi Health, a position they have held since March 2022. Prior to this, they worked at Driving Conversational Commerce starting in August 2021, where they held various roles in operations management, customer success, customer experience, and supply chain management.

Before that, Jacqueline was a Customer Success Manager at Doctoralia from March 2019 to October 2021. Jacqueline also worked as a Customer Success Manager at DoctoraliaMX from 2019 until August 2021, where they managed customer success for Doctoralia in Mexico, Colombia, and Argentina.

In their earlier career, Jacqueline held the position of Customer Excellence Manager at Maxi Mobility from June 2018 to March 2019. Prior to that, they worked as an Excellence Manager at Cabify Mexico from September 2016 to June 2018.

Jacqueline's work experience also includes a role as a Traffic Coordinator at CELISTICS from December 2013 to June 2016. In this role, they oversaw project progress, managed information and service metrics, and developed supplier relationships.

Jacqueline began their career as the Distribution Manager at LOGYX Almacenadora, S.A. de C.V. from April 2008 to November 2009.

Jacqueline Lozano pursued their education at Universidad Latinoamericana, S.C. from 2014 to 2017. During this time, they completed a Bachelor's degree in Business Administration and Management, specializing in general administration and company management. In addition to their degree, Jacqueline also studied social sciences, further enriching their knowledge in various related fields.