Lucy Crowther

Lucy Crowther is an experienced operational and governance professional currently serving as a Retail Risk Manager at Close Brothers since March 2022. Prior to this role, Lucy held the position of Governance Manager at Close Brothers Motor Finance from September 2019 to March 2022. Lucy's extensive background includes significant roles at Barclays, where responsibilities included Senior Governance Manager, Customer Transformation Manager, and Operations Manager from January 2015 to September 2019. Earlier experience includes serving as Customer Operations Manager at Direct Line Group from July 2012 to January 2015. Lucy's primary focus is on leading operational sales departments to achieve sustainable growth through effective customer operations strategies. Lucy studied at Pontefract NEW College from 2006 to 2008.