Caroline W.

Caroline W. has experience as a Team Lead in Customer Support at Close, where Caroline provides technical support, designs onboarding processes, and conducts consult Zoom calls. In the past, Caroline worked as a People Operations Specialist and Service Support Agent at GitLab Inc., and a L1 IN Customer Support Engineer at Optiva Inc. Caroline W. also has experience as a VAS Support Engineer at Mahindra Comviva and as a NOC Engineer (Intern) at Safaricom Limited. Caroline holds a Bachelor's Degree in Telecommunications and Information Technology from Kenyatta University.