Lionel Riley

Lionel Riley has a diverse work experience spanning several industries and roles. Lionel began their career at United Parcel Service as a Team Leader, where they managed a team and improved productivity and customer service. Lionel then moved on to a role at Royal Direct Call Center, where they led a sales and service team and exceeded targets. Following this, they joined the Cont'd company as an Assistant Manager of Proactive Sales, overseeing a sales team and implementing incentive programs.

Later, Riley joined AOL Canada Inc as an Assitant General Manager, responsible for managing call center operations, analyzing metrics, and coordinating process enhancements. Lionel then worked at Minacs Worldwide as a Regional Operations Director, managing multiple call center operations and clients in various sectors.

At Arvato Digital Services Canada Inc, Riley served as the Director of Operations/HR, managing call center operations for multiple clients and overseeing a large number of reports. Lionel then joined HGS Canada (formerly OLS) as a Site Director, partnering with the leadership team to strategize and achieve operational goals.

Currently, Riley is working at Cloud5 Communications as the Vice President of Account Management, where they are responsible for managing client accounts.

Lionel Riley's education history includes attending Seneca College of Applied Arts & Technology and WD Lowe Secondary School. However, no information is available regarding the start or end years, degree obtained, or field of study for either institution.