Luz Ambar Reynoso J.

Luz Ambar Reynoso J. has a diverse work experience spanning over several industries. Luz Ambar is currently employed at Cloudbeds as a Strategic Customer Success Manager, a role they have held since October 2022. Prior to this, they served as a Customer Success Manager at the same company from September 2021 to October 2022.

Before joining Cloudbeds, Luz worked at Falgar Welding Tech as a Logistics Manager starting from January 2021. Luz Ambar was responsible for managing logistics operations within the company.

From March 2019 to December 2020, Luz worked as an Ecommerce Manager at JLF Consulting. In this role, they were accountable for managing and optimizing ecommerce activities.

Luz has extensive experience at Booking.com, where they held multiple roles. From June 2016 to February 2019, they served as an Account Manager, handling tasks such as hotel availability and supply strategy, promoting the Booking.com brand, and providing support and advice to hotels. Prior to this, they worked as an Account Executive from December 2014 to May 2016, focusing on building relationships with accommodation partners and assisting with business development.

In addition to the above, Luz also has work experience with Coral Hospitality Corp as an Owners Assistance, Travel Net as a Travel Consultant, Columbus Caribbean/Nouvelles Iles as a Back Office Agent, Pullmantur Cruises as a Pier guest assistance agent and Check-in agent (Temporary), Spirit Airlines as a Check-in Agent and Customer Service representative, and Royal Caribbean International as a Pier guest assistance agent and Check-in agent (Temporary).

Overall, Luz's work experience showcases their versatility and expertise in customer success, logistics management, ecommerce, and the travel industry.

Luz Ambar Reynoso J. began their education journey in 2005 at Universidad APEC, where they pursued a Bachelor's degree in Tourism Management. In 2010, they attended INFOTEP, specializing in Customer Service.

During 2007-2008, Luz Ambar Reynoso J. also attended Asociación de Agencias de Viajes y Turismo (ADAVIT), focusing on subjects like air traffic, tourism, tariffs, and ticketing.

In 2008, they received training at the Spirit Airlines Training Center in Fort Lauderdale, Florida, in the field of Customer Service as an air traffic agent.

In 2012, they obtained a certificate in the SABRE reservations system from ADAVIT.

Luz Ambar Reynoso J. participated in a Leadership and Teamwork program at the Team Building Camp in 2017.

Additionally, they attended training programs from Booking.com in 2015 and 2016, specializing in Partner Performance and Successful Partnerships, respectively.