Natalia Baptistella

Natalia Baptistella has a diverse work experience spanning various roles and industries. In their most recent position at Cloudbeds, they serve as a Human Resources Specialist, responsible for supporting and assisting the HR Manager in the LATAM region. Prior to this, Natalia worked as an HR & Administrative Analyst at the same company, where they prepared paperwork for HR policies, updated HR databases, and assisted in payroll preparation.

Before joining Cloudbeds, Natalia served as an Executive Management Assistant at DNA Serviços Empresariais, where they coordinated daily administrative tasks, advised the CEO on finances and customer billing, and successfully redesigned the billing system to reduce delinquency.

Natalia also gained experience as a Pedagogical Coordinator at Rockfeller São José dos Campos, where they facilitated HR department administration, negotiated hires, and provided specialized training for employees, resulting in positive feedback. Additionally, they worked as an English Instructor at the same company.

In their earlier career, Natalia worked as an Au Pair at AuPairCare Live-In Childcare, ensuring a high standard of care for children and facilitating active learning through various activities. Natalia also served as a Psychology Intern at CASD - Curso Alberto Santos Dumont, where they conducted surveys and focus groups to analyze anxiety levels and assist students. Furthermore, Natalia gained experience as an Administrative Assistant at DNA Serviços Empresariais, where they entered client invoices, provided support for the tax department, and handled monthly billing.

Overall, Natalia Baptistella has a solid background in human resources, administration, customer service, and education, with a proven track record of delivering results and contributing to the success of the organizations they have worked with.

Natalia Baptistella's education history is as follows:

From 2013 to 2017, Natalia attended Universidade de Taubaté, where they obtained a degree in Psychology.

After completing their undergraduate studies, Natalia pursued a post-graduation course in Teaching English as a Second or Foreign Language/ESL Language Instructor at Estácio from 2019 to 2021.

In 2022, Natalia furthered their education at Estácio, completing a Graduação Tecnológica degree in Human Resources Management/Personnel Administration, General.

Additionally, Natalia has obtained several certifications to enhance their skills and knowledge. In November 2019, they obtained an IELTS C1 certification from IELTS Official. In 2021, they completed a Teaching English as a Foreign Language (TEFL) certification from Bridge Education Group.

In 2022, Natalia acquired various professional certifications, including People Success: Employee Assessments, Power BI Essential Training, Employee Experience, Strategic Human Resources, and HR Fundamentals. These certifications were obtained from institutions such as LinkedIn and the University of Minnesota - Carlson School of Management.

Overall, Natalia Baptistella has a diverse education background with a primary focus on Psychology and Teaching English as a Second or Foreign Language, supplemented by a specialization in Human Resources Management.