Customer Service · Full-time · Chelmsford, United Kingdom
Who are CloudNC? CloudNC's mission is to make single-click manufacturing a reality.
We build software that automates control of CNC machines - metalcutting robots that make >$1Trn of components every year, for anything from aircraft to iPhones to cars.
Worldwide over 100 million hours are spent painstakingly programming these incredible machines by hand every year, and we believe this is a colossal waste of human time and talent in an industry already facing an existential skills crisis. Our software, CAM Assist, brings one-click automation to CNC machining.
Our world-class team, with tier 1 financial backers including Atomico, Autodesk and Lockheed Martin, combines expertise in computer science and physical manufacturing, from our locations in London and Chelmsford.
We are scaling from Series B to C at pace and are fully funded for this growth.
Primary Purpose of the Role: Develop long-term relationships with a portfolio of clients by delivering an exceptional customer experience. Account Managers liaise between customers and cross-functional internal teams to ensure the successful delivery of orders and maximise the account's profitability.
Key Responsibilities and Tasks
Key performance Indicators against Responsibilities and Tasks
What you will receive…
Open roles at CloudNC