Sarah Jones - Assoc Cipd

Sarah Jones - Assoc CIPD has a diverse work experience spanning over several roles and companies.

From July 2020 to present, they have been working at CloudPay, initially as a Product Trainer, then progressing to the role of Senior Product Trainer, and currently serving as the Team Lead for Product Training.

Prior to their time at CloudPay, Sarah had a long tenure at Simplyhealth, starting in March 1989 and working in various roles. Sarah'smost recent role at Simplyhealth was as a Training Specialist, where they provided training and support to all functions within the Consumer business area. Sarah was responsible for designing and delivering training programs to enhance the competencies of individual employees in line with business objectives and cultural values.

Before that, they held roles such as Training Team Leader, Training Development, and Competency Specialist, and Customer Service Trainer. In these roles, they designed and delivered training programs to support Simplyhealth's objectives, developed measures to improve service performance, reviewed and proposed process improvements, and led customer service teams.

Sarah's career journey also includes positions as a Process Leader and Customer Service Team Leader, demonstrating their expertise in managing teams and improving processes.

Overall, Sarah Jones - Assoc CIPD brings extensive experience in training and development, team leadership, and process improvement to their current position at CloudPay.

Sarah Jones attended Harrow Way Community School from 1981 to 1986. Sarah obtained a CTP certification from CIPD in 2007. In addition, Sarah has acquired several additional certifications including Enhancing Resilience from LinkedIn (expected in 2023), Accredited Day Programme-mindset language and actions toolkit from MGI Learning (obtained in 2022), Awareness of Mental Health Problems from CACHE (obtained in 2020), INLPTA Diploma Art & Science of Neuro Linguistic Programming from INLPTA (obtained in 2019), and NLP practitioner certificate from Achology (obtained in 2019).