Meir Fradkin

Sr. Support Operations Analyst at CloudQ

Meir Fradkin has a diverse work experience spanning different industries and roles. Meir started their career as a SW Engineer at Comverse Network Systems in 1995. Meir then joined Motorola Inc. in 2000 as a Sr. Software Engineer, where they worked on utilizing software tools and hardware components for a large wireless infrastructure system. Meir also created tools for test automation and examined future releases for capital planning.

In 2002, Meir joined Amdocs as a Sr. Software Engineer, where they supported a distributed system for wireless subscriber provisioning for a major US service provider. Meir also performed maintenance and deployment/testing of new releases.

At Amdocs, Meir held various roles from 2005 to 2016. As a Consultant, they designed and developed a system for SLA reporting for a multi-tiered support organization. Meir also developed a mathematical model for calculating usage balance of cellular subscribers for a unique project for the largest US cellular provider.

Subsequently, Meir worked as a Business Analysis Specialist, Sr. Project Analyst - Manager, Sr. Project Analyst - Group Leader, and Sr. Project Analyst, taking on responsibilities such as handling SLA contracts, presenting results to clients, coordinating root cause analysis, providing consultation on SLA topics, and automating SLA reports.

From 2016 to 2017, Meir joined NCR Corporation as a Sr. Software Support Specialist. Meir was involved in designing and implementing Service Level Agreement (SLA), Business Intelligence (BI), operational, and performance reports for a software support organization. Meir also suggested improvements and proved the feasibility of a new process for production defects review.

In 2017, Meir worked at Citi as an AVP, Senior Analyst - Service Level Management. Their responsibilities included establishing and tracking Service Level Agreements, creating standards for reporting and control processes, analyzing performance trends, and driving continuous improvement initiatives.

From 2018 to 2020, Meir worked at Nexidia as an Analytics Solutions Consultant. Their role involved providing consulting services for analytics solutions and working with clients to implement and optimize their analytic capabilities.

Most recently, Meir joined CloudQ in 2021 as a Sr. Support Operations Analyst, where they are responsible for supporting operations and providing analytical expertise.

Meir Fradkin has a diverse educational background. Meir completed their Bachelor of Science degree in Computer Sciences from an unspecified school between 1993 and 1995. Following this, they pursued further studies and obtained a Master of Science degree in Finance between 2001 and 2004. Lastly, they engaged in the field of Robotics, studying it from 1984 to 1990. The specific institutions where Meir Fradkin completed these educational programs are not mentioned.

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Timeline

  • Sr. Support Operations Analyst

    February, 2021 - present