Associate Technical Consultant

Associate Technical Consultant 

About CloudSense

Since its founding in 2009, CloudSense has performed over 100 successful implementations in the last decade, and provides support for businesses in over 30 countries across 4 continents.

Ambitious telecommunications, media and services enterprises rely on CloudSense to help them thrive in a digital-first economy, by transforming sales processes, increasing productivity and enhancing profitability.

To learn more, visit CloudSense.com.

About the Role

• Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements

• Designs and implementation of expanding functionality, optimization and improvement of existing solutions

• Cooperation with validators, integrators and projects manager

• Acting as a technical lead for small teams and projects

• Providing assistance to junior consultants on the use of functional and technical tool sets

• Delivering effective project presentations, writing project reports and leading straight forward client meetings

Competencies: Knowledge

• Strong Salesforce Administration and Development experience or Strong experience in Java, C# or .Net and familiarity with OO design

• Extensive experience with web-based development and relevant frameworks

• Basic experience with Oracle, MS SQL or MySQL databases

• Experience in analyzing complex requirements and designing new software

• Understanding of software development lifecycle

• Strong organizational, teaching and planning skills

• Understanding of commercial processes and the role of software development within a business

• Experience of SVN, Git or equivalent source control system

• Good knowledge of at least one vertical industry (telecommunications, utility, media...)

Essential Skills:

• B.Sc or higher in Computer Science, or a related field

• Excellent spoken and written English, including the effective use of business and technical terms

• Experience of working with both functional/technical and business-oriented people within a business

• Experience in client-facing environments

• Strong presentation capabilities, confidence, motivation and communication skills

• Prior experience in Salesforce administration and configuration (e.g. as a Sales Engineer, Consultant or similar)

• Demonstrable commitment to producing high-quality work with excellent attention to detail

• Strong understanding of the business value of Salesforce

• Ability and willingness to learn the business value of CloudSense

• Strong self-motivation and time management with the ability to work effectively with all parts of the business

Desirable Skills:

• Prior experience in CloudSense Products administration and configuration (e.g. as a Sales Engineer, Consultant or similar)

• Understanding of business value of CloudSense products

• Understanding of functional and technical architecture of Salesforce and CloudSense products (e.g. integration patterns and solution architecture).

• Skills in formatting and presentation of common document formats such as Word, PowerPoint and Excel.

• Additional languages (in particular German, French, Spanish, Dutch, Nordics languages)

• Travel (50%+) will be required as part of this role.

India Benefits:

• Fully paid health insurance

• 24 paid leave days and birthday leave

• Additional tenure based leave days

• Wellbeing and fitness

• Tailored learning and development

• Social events

• Flexible working and summer working hours

• WFH benefits